Welcome to Treasure Tresses by Tasha! We are committed to providing our customers with the best possible shipping experience. Please read our shipping policy carefully to understand our shipping practices and how they may affect your order.
Domestic Shipping
- Processing Time: All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. - Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. - Standard Shipping: 3-5 business days - Express Shipping: 1-2 business days - Overnight Shipping: Next business day (orders must be placed by 12 PM CST) - Shipping Confirmation & Order Tracking: You will receive a shipment confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours. - Delivery Delays: While we strive to meet our delivery estimates, delays may occasionally occur due to high order volumes, postal service problems, or other unforeseen circumstances. If there is a significant delay, we will notify you via email.
International Shipping
- *Availability: We currently offer international shipping to select countries. If your country is not listed at checkout, please contact our customer service team for assistance. - Processing Time: International orders are processed within 3-5 business days. - Shipping Rates & Delivery Estimates: International shipping rates and delivery times vary by destination and will be calculated at checkout. - Standard International Shipping: 7-21 business days - Express International Shipping: 3-7 business days - Customs, Duties, and Taxes: Treasure Tresses by Tasha is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
The costs associated with shipping and processing via USPS depend on various factors, including the type of service, the weight and dimensions of the package, the destination, and any additional services such as insurance or tracking. Below is an overview of the typical costs for different USPS services:
Domestic Shipping Services
1. Priority Mail - Flat Rate Envelopes and Boxes: Prices range from $8.30 for a Flat Rate Envelope to $21.10 for a Large Flat Rate Box. - Weight-Based Pricing: Prices vary based on the weight and zone (distance). For example, a 1-pound package can cost between $8.70 and $12.50 depending on the zone.
2. Priority Mail Express - **Flat Rate:** $26.35 for Flat Rate Envelopes. - Weight-Based Pricing: Prices start at $28.75 and vary based on weight and zone.
3. First-Class Package Service - Prices range from $4.75 to $6.35 for packages up to 13 ounces. - For packages over 13 ounces, pricing is based on weight and zone, with costs generally under $7.
4. Retail Ground - Prices start at $8.50 for packages weighing up to 1 pound and increase based on weight and distance.
5. Media Mail - Prices start at $3.92 for packages weighing up to 1 pound and increase based on weight.
International Shipping Services
1. Priority Mail International - Flat Rate Envelopes and Boxes: Prices range from $29.60 for a Flat Rate Envelope to $71.05 for a Large Flat Rate Box. - Weight-Based Pricing: Prices start at $38.60 for a 1-pound package and vary based on weight and destination country.
2. Priority Mail Express International - Prices start at $49.65 for a 0.5-pound package and vary based on weight and destination country.
3. First-Class Package International Service - Prices start at $15.75 for a package weighing up to 8 ounces and increase based on weight and destination.
Additional Services
1. Insurance: - For Priority Mail and Priority Mail Express, up to $50 or $100 insurance is included. - Additional insurance can be purchased, with prices starting at $2.45 for coverage up to $50.
2. Tracking: - Included with most Priority Mail, Priority Mail Express, and First-Class Package services. - For other services, tracking can be added for an additional fee.
3. Signature Confirmation: - $3.65 per package.
4. Registered Mail: - Prices start at $13.75, plus postage.
Cost Estimation
To provide a more precise estimate, consider using the USPS postage calculator or consulting with USPS directly for bulk shipping discounts or business rates.
Shipping Restrictions
- P.O. Boxes & APO/FPO Addresses: We ship to P.O. Boxes and APO/FPO addresses via USPS only. - Restricted Items: Certain items may not be eligible for international shipping due to local regulations and restrictions.
Damages and Issues
- Damaged Items: Treasure Tresses by Tasha is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim. - Incorrect Items: If you received an incorrect item, please contact us at support@treasuretressesbytasha.com within 7 days of receiving your order. We will arrange for a replacement or refund.
Returns and Refunds
For information on returns and refunds, please refer to our [Refund and Return Policy](https://www.treasuretressesbytasha.com/return-policy).
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at: - Email: tasha@treasuretressesbytasha.com - Phone: +1 (708) 320-1561 - Mailing Address: Treasure Tresses by Tasha, 2405 Essington Rd, Suite B #1046, Joliet, IL 60433
Thank you for shopping with Treasure Tresses by Tasha!
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